Activity Assessment Summary

Program/Department Activity Name What did you learn from your outcomes assessment? Briefly describe the changes you will make based on your assessment. College-wide implications of your assessment project Assessment Reported
Business Services Cashiering

We can always do a better job in our cashiering performance.

We strive to continue to improve at all times in this area.

11/07/2016 view
Business Services Budgeting

Budgeting is an onoing process that requires consistent attention and assessment. Our goal is to continually improvement our performance in relation to this activity. 

Our goal is to always improve in this area.

11/07/2016 view
Business Services Accounting

This is one of our priorities and we strive to do this as well as we possibly can at all times.

As the system and our customers change, we can always modify our processes to better meet needs.

11/07/2016 view
DSPS Professional Development to Campus community

DSPS implements PD for faculty/staff on a regular basis because participation in these activities varies, we will continue to look at creative ways to offer PD to the campus community.

DSPS will adapt PD activities to reach a broader audience.

11/07/2016 view
DSPS Disability and Educational Guidance

Although DSPS works hard to counsel students through out each semester, as our population grows DSPS will need to add to its counseling pool.

DSPS will continue to seek additional counselors to meet the additional number of students in our program.

DSPS will seek additional FTE in the faculty prioritization process.

11/07/2016 view
DSPS Pre-Screening & Orientation

The ways in which we engage in pre-screening students continues to change as our students change. We make it a priority to adapt our methods to address demographic changes and campus and student needs.

Modifying methods of delivery is a regular part of our process.

11/07/2016 view
DSPS Technology training

Since assistive technology is such an integral part of how deliver our services, we are continually expanding both our equipment and software to meet the needs of students. We have also implemented training and methods for use of equipment that was not available before.

11/07/2016 view
DSPS Participation in Committees (Campus/District/Statewide)

DSPS participation in committees allowed us to bring back information to help our program, and also helped us share information about DSPS and our students with campus participants.

As our program evolves, our participation in campus activities and committees will also change.

11/07/2016 view
DSPS Alternate Media Production

we are continually in the process of improving what we do, but we feel satisfied with our progress at this point.

11/07/2016 view
DSPS Disability Awareness Activities

For 2015-16, faculty collaboration in participatory governance committee (CC&E) facilitated and designed disabilty awareness activities as part of a disabilty awareness project. Speakers and presenations were done throughout the year. The outcome was positive based on faculty and student feedback .   A survey to gather information on the perceptions of people with disabilities was conducted.

 

This collaborative approach made the possiblity of disabiltiy awareness more inclusive and allowed for more faculty and student engagement. A committee process allowed for a cross section of particiapation and the college would benefit from implementing a similar survey. 

An annual perceptions survery conducted by research would provided the college a measurement of the progress it is making with this population.

11/07/2016 view
DSPS Coordinate with Outside Agencies

Student would benefit from having a Dept of Rehabiliation counselors on campus occassionally to facilitate student enrollment in their programs, connect elibigible students to community resouces including internships, career pathway support and to provide DSPS staff with updates on a changing governental agency. With the new MOU with Los Rios, a workability counselor will be on campus and relationship building with a D.O.R. office is anticipated. The challenge will be identifying a counselor that can work with the CRC faculty and staff and be a steady presence for students.

DSPS will have a Los Rios Workability III (WAIII) counselor 1 to 2 times per month, beginning with monthly in November 2016 to implement a new DOR MOU contract with Los Rios colleges.  Information to the community will need to be delivered and methods for connecting students and faculty will be implmented. Feedback on the services will be shared with DOR and WAIII

Will need to track the number of students by WAIII project that received services (CRC students) and what the outcomes were.

11/07/2016 view
OneBook Real Life Applications of OneBook Themes

 

A variety of real life applications of One Book are obvious from certain texts:

Our / students’ diet and health (Fresh Fruit Broken Bodies)

Consumerism (knowing where our food comes from, supporting farmer’s markets) (Fresh Fruit Broken Bodies)

Socio-political involvement (going to Home Depot and teaching English to the casual labor workers, take back the tap movement on campus, joining / supporting labor unions like UFW financially or through volunteer work or at the ballot box (Bottlemania)

 

​With the 2016-2017, there are few visible real life applications or examples of student engagement. We don't know why as of yet.

 

 

The One Book Committee may want to discuss possible real life applications in selecting a text for One Book. Examples of how to extend the book (with resources) may need to be offered to the community, or the community can help identify real life applications when voting upon the text to use.

11/05/2016 view
OneBook OneBook Film Series

 

lots of films offered when we did Omnivore’s Dilemma (Cooked, Food Inc., Forks over Knives, and more—

a few films for Bottlemania but it was not really broadcast.

 

For Fresh Fruit Broken Bodies, a number of Holmes interviews on YouTube and a few DVD’s (e.g., Crossing Arizona and The other Side of Immigration).

 

​The book choice itself may lend itself to certain films. Question: When choosing a text for One Book, are there films we can show to spur intellectual curiousity about the topic of the text?

 

 

Students engage with the films relating them to discussions on the book. But, films in class are not a film series per se if the goal of a film series is for the College as a whole. If the films shown are not part of a film series for the College, the outcome may not necessarily be a film series per se.

 

 

A film series would be great and not too difficult to incorporate for the future. It just takes organization and volunteers, and perhaps funding.

 

​If we can't do a film series for the campus, the outcomes itself may need to be changed. The One Book Committee should discuss this.

 

11/05/2016 view
OneBook CRC Courses Using OneBook as Supplemental Reading

In classrooms where the One Book has been used as a recommended text, professors acknowledlge a increase in curiousity
about the topic of the text and the writing process.

 

 

It may be a good idea to conduct classroom research on how students are impacted by the text being discussed with
regards to what they are learning about writing, developing an argument, and interest/understanding of the topic of the text.
 

If research is completed in terms of how student learning is impacted by the text being recommended, the research could engage the research office in analyzing the survey results.

11/05/2016 view
OneBook CRC Courses Requiring OneBook

In classrooms where the One Book has been required, professors acknowledlge a increase in curiousity about the topic of the text, the writing process of the author, the developement of an argument, and the use of evidence (including the choosing of evidence) to develop an argument.

It would be a good idea to conduct classroom research on how students are impacted by the text being discussed with regards to what they are learning about writing, developing an argument, and interest/understanding of the topic of the text.

 

Research regarding what students are learning and how thier learning is impacted/changed could engage the research office in terms of analyzing survey results.

11/05/2016 view
Facilities Groundskeeping

Grounds are maintained at a high level and look manicured and clean. The result is a beautiful landscape for students, employees and the community to enjoy. On any given day you can see students sitting on the benches near the fountain or benches throughout the college. We also maintain 1 softball, 1 baseball and 2 soccer premium Bermuda fields. We also maintain three practice fields used extensively by the community. Our athletic fields are valued by our community and our athletes. In 2016 we implemented a summer maintenance program for our two heavily used premium soccer fields to maintain the field’s aesthetics and playability. Fields are aerated, fertilized and seeded. Based on the recommendation of the Head groundskeeper we closed the fields for four weeks.

 

Continue to evaluate use and playability. As we increase use by the community we must look at ways to maintain playability. We will evaluate the playability of the north fields during the winter of 2016 and recommend a maintenance plan for the spring/summer.

 

11/04/2016 view
Facilities Facilities design/construct

Facility designs for large projects are developed with a team of stakeholder groups, college operations management and staff, facility management planners and external architect and consultant experts. During the past two years we have completed three large projects. These projects include the Art Gallery, DSPS Remodel, and the Winn Center. All projects were deemed successful by the stakeholders. Currently we are designing the expansion of the College Center. This 30,000 square foot addition will house several student service departments. The design process has been collaborative and every department has representation on the design team. During this process we are engaging our local IT department and the furniture consultants early in the design process.

Several smaller remodels have been completed in the past two years. Minor remodel project usually consist of budgets smaller than $50,000 and are under 2,000 square feet and do not include major infrastructure upgrades. The space is modified (walls, plumbing, electrical, IT and furniture) to meet the department’s needs. The projects completed in during the past two years are the Student Access Center L125, Student Life and Leadership Center T108, Media Staff Area CDC106, Distance Education BS163/4, and the ECE Pathway Center.

Programs are able to request resources for equipment, IT and facilities through the Capital Outlay Budget, IT and Media Budget and Facility Prioritization processes respectively.

11/03/2016 view
Duplicating/Mailroom Mail Services

An assessment was done in Fall 2015 with a survey instrument developed with assistance from the Planning, Research and Institutional Effectiveness office. In general satisfaction of printing and mail services is very high. Ninety-two percent of respondents indicated that either agreed or strongly agreed with the statement "Overall, I am satisfied with the services provided by Printing and Mail Services. Five of the six questions indicated that at least 90% of the respondents agreed with the positive statements about Print and Mail Services. In the comments section, the majority of the positive comments indicated high satisfaction with timeliness of services. Also, the staff’s professionalism and friendliness was commended frequently.

Because the questions did not separate Mail and Print services, the same results are duplicated on the both Mail and Duplicating activity assessments.

To analyze the comments on the weakness section we categorized each of the comments. Here are the categories and the frequency at which each weakness was mentioned.
quality-mistakes 9
scope of services 9
customer services 5
staffing 4
accessibility 1
equipment 1
timeliness 1

 

=========Survey Results========
The quality of Printing and Mail services is sufficient to meet my needs.
Strongly agree / Agree 0.929
Neutral 0.024
Strongly disagree / Disagree 0.048
Response Count 126

The variety of Printing and Mail services is sufficient to meet my needs.
Strongly agree / Agree 0.881
Neutral 0.071
Strongly disagree / Disagree 0.048
Response Count 126

The Printing and Mail services are provided in a reasonable amount of time to meet my needs.
Strongly agree / Agree 0.929
Neutral 0.048
Strongly disagree / Disagree 0.024
Response Count 126

The procedures for utilizing Printing and Mail services are easy to...

11/03/2016 view
Duplicating/Mailroom Mail Services

An assessment was done in Fall 2015 with a survey instrument developed with assistance from the Planning, Research and Institutional Effectiveness office. In general satisfaction of printing and mail services is very high. Ninety-two percent of respondents indicated that either agreed or strongly agreed with the statement "Overall, I am satisfied with the services provided by Printing and Mail Services. Five of the six questions indicated that at least 90% of the respondents agreed with the positive statements about Print and Mail Services. In the comments section, the majority of the positive comments indicated high satisfaction with timeliness of services. Also, the staff’s professionalism and friendliness was commended frequently.

Because the questions did not separate Mail and Print services, the same results are duplicated on the both Mail and Duplicating activity assessments.

To analyze the comments on the weakness section we categorized each of the comments. Here are the categories and the frequency at which each weakness was mentioned.
quality-mistakes 9
scope of services 9
customer services 5
staffing 4
accessibility 1
equipment 1
timeliness 1

 

=========Survey Results========
The quality of Printing and Mail services is sufficient to meet my needs.
Strongly agree / Agree 0.929
Neutral 0.024
Strongly disagree / Disagree 0.048
Response Count 126

The variety of Printing and Mail services is sufficient to meet my needs.
Strongly agree / Agree 0.881
Neutral 0.071
Strongly disagree / Disagree 0.048
Response Count 126

The Printing and Mail services are provided in a reasonable amount of time to meet my needs.
Strongly agree / Agree 0.929
Neutral 0.048
Strongly disagree / Disagree 0.024
Response Count 126

The procedures for utilizing Printing and Mail services are easy to...

11/03/2016 view
Duplicating/Mailroom Printing Services

An assessment was done in Fall 2015 with a survey instrument developed with assistance from the Planning, Research and Institutional Effectiveness office. In general satisfaction of printing and mail services is very high. Ninety-two percent of respondents indicated that either agreed or strongly agreed with the statement "Overall, I am satisfied with the services provided by Printing and Mail Services. Five of the six questions indicated that at least 90% of the respondents agreed with the positive statements about Print and Mail Services. In the comments section, the majority of the positive comments indicated high satisfaction with timeliness of services. Also, the staff’s professionalism and friendliness was commended frequently.

Because the questions did not separate Mail and Print services, the same results are duplicated on the both Mail and Duplicating activity assessments.

 

To analyze the comments on the weakness section we categorized each of the comments. Here are the categories and the frequency at which each weakness was mentioned.
quality-mistakes 9
scope of services 9
customer services 5
staffing 4
accessibility 1
equipment 1
timeliness 1

=========Survey Results========
The quality of Printing and Mail services is sufficient to meet my needs.
Strongly agree / Agree 0.929
Neutral 0.024
Strongly disagree / Disagree 0.048
Response Count 126

The variety of Printing and Mail services is sufficient to meet my needs.
Strongly agree / Agree 0.881
Neutral 0.071
Strongly disagree / Disagree 0.048
Response Count 126

The Printing and Mail services are provided in a reasonable amount of time to meet my needs.
Strongly agree / Agree 0.929
Neutral 0.048
Strongly disagree / Disagree 0.024
Response Count 126

The procedures for utilizing Printing and Mail services are easy to...

A couple areas of focus for the next two years:

1. Improvement on the sustainability program outcome. Need to identify and implement processes that minmimize existing practices' impact to the environment.

2. Continue to find ways to minimize costs.

11/03/2016 view
Duplicating/Mailroom Campus Directory

As of Fall 2015 the campus directory service is no longer provided by the Duplicating Department.

We wil modify our program plan to not include the CAmpus Directory as an activity.

11/03/2016 view
Tutoring Tutoring Center website updated annually

We have two current CIS student tutors who are updating our website. Their technology experience, mixed with their understanding of students and Tutoring Services, makes them perfect for this task. They are looking at other colleges' websites and other social media to determine what needs to appear on the website.

We're actively working to keep the website updated and more effective for students.

11/03/2016 view
Tutoring Freshman Seminar introduction to campus services

It is definitely worth the effort to go out to Freshman Seminar classes so that they can learn about our Tutoring Services, as well as letting them know that they can be tutors in the Tutoring Center.

11/03/2016 view
Freshman Seminar Working with other colleges

This should continue to be a targeted activity.

11/02/2016 view
Freshman Seminar recruitment of students

This should continue to be a targeted activity.

11/02/2016 view

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