Activity Assessment Summary

Program/Department Activity Name What did you learn from your outcomes assessment? Briefly describe the changes you will make based on your assessment. College-wide implications of your assessment project Assessment Reported
Health Services Mental Health Assessments and Referrrals

The process works well but additional support for reporting final outcomes would be beneficial.

To have one person designated to implement an electronic medical records system that enable better report generation.

Need a full-time Mental Health Provider.

09/08/2014 view
Health Services Responding to medical emergencies on campus

We learned that we need additional Health Care Providers. The implementation of a campus wide health fee would facilitate this process. We are also in need of updated emergency response equipment.

See above

We need more medical care providers and improved equipment.

09/08/2014 view
Work Experience Oversee the organization and development of program including: goals and objectives, legal compliance, procedures, curriculum development and revision, Title V documentation and students records

Program emphasis included the importance of: (1) Continuing to maintain and use a systematic tracking and collection method for all student records and Title V documents. (2) Continued collaboration and participation with sister colleges and with updating the LRCCD District WEXP policy to include Ttile V changes. (3) CRC WEXP curriculum development and revision.

Continue to meet district, program and Title V compliance/requirements. Strong program development and collaboration across the district.

01/08/2014 view
Work Experience Collaborate and develop WEXP and internship partnerships with community, State, public and private employers

Sept 2010, October 2012 and April 2013 Internship /career fairs were a highly viable, valuable and effective way to connect our students with employers and career opportunities. Students, faculty and staff had an opportunity to meet with over 224 employer participants across all majors.

It would be helpful to actually have a program budget for these events.

Hundreds of contacts and new CRC employer partnerships were made including additions to our WEXP advisory committee and strong connections between students, programs, faculty and the campus community.

01/08/2014 view
Work Experience Provide Students with WEXP & Internship assistance, opportunity, advisement & support

Demonstrated high level of activity during certain months and needs of student internship assistance and specific majors. Significant decline in July due to staffing issues.

01/08/2014 view
CalWorks Successful job placement

Due to the decrease in the CalWORKs budget allocation for the 2012-2013 program year, the CalWORKs staff identified early in the Fall 2012 semester that for CalWORKs students to be successful and maintain their County of Sacramento minimum weekly requirements and successful employment, the CRC CalWORKs office needed to make adjustments to the number of students that could utilize campus CalWORLs student employment funds.

The CalWORKs program could only fund 15 students for an average of 20 hours per week of on-campus student employment. The CalWORKs program made a determination to fund our off-campus student employees only through a grant from the Department of Human Development. Since off-campus students are typically paid at a higher rate, the grant could better fund these students and save the CalWORKs program money which could then be used to supplement the 15 students. These additional funds would ensure that the students could meet both their employer work hour needs and the County's minimum weekly requirements.

As noted previously, we may wish to change some of our outcomes from learning outcomes to service area outcomes during the next PrOF cycle.

This will affect the number of students that can work on campus through the CalWORKs funding.

12/18/2013 view
Admissions and Records Process petitions

5,481 petitions were processed between June 1, 2010 and May 31, 2013. These were petitions submitted by students requesting various actions: approval of unauthorized course repetition; late adds, drops, withdrawals; updating of educational levels; removal of fees owed.

11/13/2013 view
Admissions and Records Evaluate graduation eligibility

882 graduation petitions were submitted for the 2010-2011 academic year. 703 degrees were awarded, for an 79.7% approval rate. Of the petitions submitted, 179 were denied.

11/13/2013 view
Admissions and Records Evaluate graduation eligibility

799 graduation petitions were submitted for the 2011-2012 academic year. 635 degrees were awarded, for an 79.5% approval rate. Of the petitions submitted, 164 were denied.

11/13/2013 view
Admissions and Records Evaluate graduation eligibility

754 graduation petitions were submitted for the 2010-2011 academic year. 603 degrees were awarded, for an 80% approval rate. Of the petitions submitted, 151 were denied.

11/13/2013 view
Admissions and Records Conduct Graduation Petition Workshops

14 students participated in the workshops. These students would be able to successfully complete graduation petitions without assistance.

11/13/2013 view
Admissions and Records Conduct Graduation Petition Workshops

3 students participated. They would be able to complete graduation petitions without counselor assistance.

11/13/2013 view
Admissions and Records Conduct Graduation Petition Workshops

A total of 92 students participated in the workshops. These students would be able to successfully complete graduation petitions.

No changes are needed, but we will continue to assess student participation.

11/13/2013 view
Division: Institutional Effectiveness Research Office Publications

The Research Office has two main publications -- a Fall and Spring Research Brief. Based on staff feedback (oral and written in email), these publications are read and appreciated by a portion of the college community. In addition, other colleges have asked for these publications as a best practice they wish to use. At this point, there is no way to assess how many people access and use the information presented, however. We also try to share snippets of data with interested parties using email distribution. It is difficult, however, to broaden the impact of this (and at times to remember we have even provided this information). Subsequent requests indicate that users also forget we have provided the information. We need to find a way to track and make this information easily available to the college community.

We need to figure out how to assess the utilization of the information in the Research Briefs. We need to find a way to track. catalog and make research we provide to a specific audience available to a broader audience.

11/08/2013 view
Division: Institutional Effectiveness CASSL PD offerings

Increased attendance at CASSL events indicates current programming content and methodology is much more effective than previous semesters. In particular, having more faculty facilitating workshops directly connected to the work they are doing has increased the attendance and value of the workshops. E-mail follow-ups and attendance at the workshop by the CASSL coordinator seem to reinforce and extend the value of the workshops to a broader audience. Although the methods being shared are based on research and/or local assessment - this is not the focus of the session title or description. Sessions explicitly focused on assessment and/or research are still not well attended. WE also learned that although Friday should be a good day for workshops, attendance is not as strong on Fridays compared to other days.

No change is needed with respect to CASSL offerings. However, we need to strategize about how to market assessment workshops. We may want to consider a best practices type format.

11/08/2013 view
Division: Institutional Effectiveness Research Office and CASSL Web Sites

The websites contain valuable information, but many members of the College do not actively use the website. We have begun to disseminate research that is posted on the web with highlights of the results in the email and the link. Staff input indicates this is effective, but because the link goes directly to a particular post, it does not result in people looking at the website first when they want information.

We need to evaluate and reorganize and perhaps make an entry page to the research website so it is easier for people to navigate. In addition, when responding to queries that already answered on the website, we need to graciously reference the web when providing the information. We also need to advertise the resources available on the CASSL website and integrate the website more effectively into CASSL operations and communications.

11/08/2013 view
Outreach High School Activities/Visits

Many students benefited from small group and one-on-one meetings that covered the enrollment process. Providing on campus opportunities to complete several steps of the matriculation process were generally very well receivied and utilized. However, students need additional intervention to impart the importance of the matriculation steps, especially the assessment process, and need more opportunities/support to complete Step 4-course planning sessions.

Students will be completing the online orientation as step 2 which will further describe the importance of the assessment process. Outreach will work with Counseling to coordinate with high school staff to provide course planning on the high school campuses.

11/04/2013 view
Tutoring Info page on tutoring services in New Student Guidebook

This is an easy way to inform entering students about the Tutoring Center

CRC needs to continue to offer a New StudentGuidebook to students.

11/04/2013 view
Health Services Reproductive Health Assessments and Referrrals

Students at Cosumnes River College utilized reproductive health services.

Spring of 2013 Planned Parenthood discontiued satelite services on college campuses in Los Rios Community College District. This loss has left students with less access to reproductive health services. Referrals process is set up and we are looking at other options and hope to provide reproductive health services on campus.

Student health has an impact on student success.

11/04/2013 view
Financial Aid Communication methods

We learned that students appreciate being reminded, whether it is via email, via our website, via "My CRC Aid" the student FA web portal, or via updates to our website. Keeping students up to date and informed of important dates, reminds the students of what they need to do.

We now send emials more often regarding program reminders, upcoming deadline dates, upcoming filing dates. In addition, we regularly update our website when needed and we update "My CRC Aid" to ensure that the most up to date and relevant information is provided to students.

The more students are informed, they more they will apply for various financial aid programs (in time to receive the services/benefits), and the more likely they are to receive benefits of the financial aid program, such as the BOG fee waiver and various other grants. By doing so, they will be better prepared and successful in their couses.

11/04/2013 view
DSPS Provide specific program services (notetaking, proctoring, contracted services,etc)

Proctor staff would benefit from training about DSPS students and Proctor policies/procedures; policies impacting student needed changing particularly as they related to scheduling of tests and confirming test appointments.

College changed the practice in P 76 in regards to scheduling appointments despite test arrival at location-this eased reported stress by students; created modified letters for email communication and response procedures (calls and email) for more effective communications.

Helpful to provide faculty with information about test proctoring and how test delivery impacts DSPS students

11/04/2013 view
Admissions and Records Conduct Graduation Petition Workshops

Approximately 10 students participated. Students expressed confidence that they would be able to successfully complete their graduation petitions without counseling assistance. Students were guided through the petition paperwork by an evaluator from Admissions and Records. Students were allowed to cover specific, individual questions.

No changes are needed at this time. However, staff will focus on ensuring adequate advertisement of upcoming workshops. We will continue to assess student participation.

11/04/2013 view
EOPS/CARE/Enriched Scholars EOPS Orientation

The content of the EOPS New Student orientation is relevant and provides necessary information to students. A few respondents felt the orientation was too long time wise, so a more condensded version may need to be developed.

Review oriententation content to condense information where possible.

11/04/2013 view
Financial Aid

The Student appeals form was not clear as to what extenuating circumstance a student could provide documentation. Also, we needed to make it clear in the instructions to the students that turining in the appeals form with documentation does not neccessarily mean that a student would be granted further financial aid.

Reformated the form to better explain the process to students,

11/04/2013 view
Admissions and Records Evaluate capability to enhance delivery of services

CRC Admissions and Records Office successfully worked with the other Los Rios admissions offices, District Office managers, IT staff and private vendor staff to deploy the ability to order, and pay for, official transcripts. From July 15 to October 29, 2013, an astounding 2,861 orders for 3,661 copies of official CRC transcripts have been received through our partner Credentials Solutions' online ordering system. These transcripts are sent to private addresses, colleges/universities, and businesses. We also can trigger electronic submission of official transcripts via Credentials to colleges and universities who are participants in eTranscript of California.

We will continue to monitor the success of this online capability for any needed improvements. Input would likely come from two main sources: our students and staff.

The college entity that benefits the most is our students (past, present, future). The ability to order and pay online increases accountability in fiscal and workflow areas of concern. Admissions staff benefit from mailing insert capabilities, increasing efficiency and reducing processing times.

11/03/2013 view